At Importadora Galarza, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Return Period
You have 30 days from the date of delivery to return any product for a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Non-Returnable Items
Some items are non-returnable, including:
4. Return Process
To initiate a return, please contact our customer service team. You will need to provide your order number and the reason for the return. We will provide you with instructions on how to return your item.
5. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund and return policy, please contact us.
